What you get for $497 a month — and why each one matters to a provider running a business.

The average GLP-1 clinic loses ~$80,000 a month in calls that hit voicemail or roll to a busy signal. Grace answers every one — first ring, every ring, every hour of the day. After-hours, weekends, holidays, lunch break, when your team is on another line. The phone never goes unanswered again. The first dollar of ROI is the first call she catches that your team would have missed.

Grace qualifies the patient on the call — name, DOB, insurance, GLP-1 history, the basics — and writes the appointment directly to your existing calendar (Calendly, Google Calendar, GoHighLevel, or any system with an API or open booking link). Your front desk does not type a single character. The patient hangs up with a confirmation. The slot is booked. Revenue is in motion before your team finishes their coffee.

A patient on your GLP-1 Maps℠ listing clicks "Call me back." Grace dials them within seconds, qualifies them, books the consult onto your calendar, and confirms it back to the patient — before they have a chance to call the next clinic on the search results page. Most directory leads are calling three or four practices the same day. First call back wins. Industry data shows callbacks within 5 minutes convert roughly 3x higher than callbacks within an hour. The bundle pays for itself on the first lead it recovers.

See bundle pricing →

Grace makes your appointment reminder calls 24 to 48 hours before the consult, and confirmation calls the morning of. She reminds patients of the appointment, asks if they need to reschedule, and updates your calendar in real time. Industry research shows automated outbound reminders cut no-show rates 30 to 50 percent. For a typical GLP-1 clinic running 80 consults a week at $200 average revenue per visit, that is $4,800 to $8,000 a week of recovered revenue. The feature alone pays for the entire subscription several times over.

44.9 million Americans speak Spanish at home. 31.3% of Hispanic adults with diabetes are on a GLP-1 — the highest rate of any demographic group, per the CDC's 2024 National Health Interview Survey. 2.3 million Americans speak Chinese. Grace detects the caller's language on the first sentence and switches automatically — same warmth, same booking flow, same handoff rules. No phone tree, no second number, no extra fee. Your front desk does not need to speak three languages. Grace does. Cantonese support is available on request for Bay Area, NYC, and LA Chinatown markets.

An estimated 30 to 40 percent of inbound calls to a typical GLP-1 clinic are refill requests from existing patients. Grace handles them — verifies identity, confirms preferred pharmacy, files the request as a high-priority task in your existing dashboard (GoHighLevel, HubSpot, your EHR task list, email queue), and commits the team to a callback window. Your front desk stops repeating themselves. They start spending real time with the patient standing in front of them. Patient satisfaction goes up. Word-of-mouth referrals go up. Staff turnover goes down.

Chest pain. Severe abdominal pain. Persistent vomiting. Allergic reaction. Suicidal ideation. Pregnancy. "I want to talk to a human." Each is a hard escalation trigger written into Grace's system prompt. She warm-transfers the call immediately to your back office or triage nurse, gives clear 911 guidance, and stays on the line through the handoff. She never prescribes, never diagnoses, never interprets symptoms. Every escalation is logged with timestamp and trigger for your audit trail. The clinical decision always stays with your licensed providers.

Signed Business Associate Agreement before any patient information is exchanged. Encryption in transit and at rest. PHI redacted from stored transcripts. Configurable retention with a 90-day default and automatic daily purge. Subprocessors flow-down BAA-equivalent terms. Two-party-consent recording disclosure baked into Grace's opening line for all 13 two-party-consent states (CA, FL, IL, MD, MA, MT, NH, PA, WA, CT, DE, OR, VT). State telehealth licensure boundary enforced — Grace does not direct care across state lines. Monthly OIG LEIE and GSA SAM exclusion screen on every paid clinic. The compliance stack is in place before your first patient calls.

$497/month standalone. Period. Bundled with a paid GLP1Maps.com℠ Provider Subscription, save $100/month for life: $476 (Founding), $596 (Featured), $796 (Premium). No setup fee for the first 50 clinics. No per-minute usage fees. No "starter tier" that runs out. No quote-on-request games. The number is the number. Cancel anytime from your Stripe customer portal — no phone calls, no retention specialists, no friction. The model is built so the only reason you'd ever cancel is if Grace stops working — and that is exactly why she does not.